Monday, September 16 8:00am – 2:00pm

Exhibitor Badge Pick Up and Check in

Monday, September 16 8:00am – 2:30pm

Marketplace Sponsor Setup

Monday, September 16 11:00am – 7:00pm

Registration and Information Desk

Presented By:
Botrista Technology
NCR Voyix
PAR Technology
Monday, September 16 1:00pm – 1:45pm

Innovation Forums (Choose 1 of 8)

Option 1
Presented By:
NCR Voyix
Option 2
Presented By:
Incentivio
Option 3
Option 4
Presented By:
Crunchtime
Option 5
Presented By:
Altametrics
Option 6
Option 7
Presented By:
Paytronix
Option 8
Monday, September 16 1:45pm – 2:00pm

Networking Break

Monday, September 16 2:00pm – 3:30pm

Opening General Session

BUY vs. BUILD

The ability to differentiate from other brands in today’s incredibly fast-moving market is critical, and having the ability to adjust a USP to meet customer demands efficiently is key to a competitive advantage.  Hear why some operators have chosen to build customized tech tools vs. buy, and vice versa.  In this interactive session we will explore smart solutions for driving business value through conversations with a panel of top leading operators and industry technology partners.  Listen as they share stories and discuss platforms for customizing tech stacks and innovative tools to help streamline productivity within this fun and engaging session!    

Speakers:

Senior Editor | Moderator
Nation's Restaurant News

Senior Editor | Moderator
Restaurant Business

Interim Chief Technology Officer
Papa John’s International, Inc.

Vice President, Brand Technology
Dine Brands

Presented By:
NCR Voyix
Keynote Speaker - Mike Walsh - Futurist, AI Specialist and Global Leader Strategist

Mike Walsh- author of global hit ‘The Algorithmic Leader’, the CEO of Tomorrow, and a Harvard Business Review columnist, featuring global trends and new technologies.

As a specialist in AI-powered transformation, his unique keynote helps provide tips to future-proof organizations by bridging the gap between innovation and leadership. Rather than focusing on the distant future, Mike takes an anthropological approach – scanning the near horizon for emerging technologies and disruptive shifts in human behavior, and then translating these into pragmatic plans for business transformation. He advises leaders on how to thrive in this era of disruptive technological change!

Speakers:

CEO
Tomorrow

Presented By:
Botrista Technology
Monday, September 16 3:30pm – 6:30pm

FSTEC Marketplace

Monday, September 16 3:30pm – 6:30pm

Welcome Reception

Presented By:
PAR Technology
Tuesday, September 17 7:00am – 7:00pm

Registration & Information Desk

Presented By:
Botrista Technology
NCR Voyix
PAR Technology
Tuesday, September 17 7:00am – 8:00am

FSTEC Executive Breakfast + F&B TEC Breakfast

Tuesday, September 17 7:15am – 8:15am

Breakfast

Tuesday, September 17 8:15am – 9:00am

Innovation Forums (Choose 1 of 8)

Option 1
Presented By:
PAR Technology
Option 2
Presented By:
TouchBistro
Option 3
Presented By:
DataDelivers
Option 4
Presented By:
Hi Auto
Option 5
Presented By:
Square
Option 6
Option 7
Option 8
Tuesday, September 17 9:00am – 9:30am

Networking Break

Tuesday, September 17 9:30am – 10:15am

Innovation Forums (Choose 1 of 8)

Option 1
Presented By:
Botrista Technology
Option 2
Presented By:
Branded Hospitality Ventures
Option 3
Presented By:
Marqii
Option 4
Presented By:
WWT Digital
Option 5
Presented By:
Lunchbox
Option 6
Presented By:
Milagro
Option 7
Presented By:
Fourth
Option 8
Tuesday, September 17 10:15am – 10:45am

Networking Break

Tuesday, September 17 10:45am – 12:45pm

General Session

BMI Artist Peformance
Speakers:

BMI Recording Artist

Tales from the CISO - The Unsung Heros Keeping Your Information and Data Safe

Chief Information Security Officers are becoming more and more essential as key decision-makers within organizations big and small. In this Cybersecurity insight session, hear why the role of the CISO is evolving within restaurant chains as technology advances.  Learn best practices to implement as we move forward in the digital landscape!

Speakers:

CISO
Little Caesars Enterprises

C-Suite in the Hot Seat- Meet the New Class of Industry Disruptors from the Unexpected- Classic Restaurant Chains - Where Restaurant Technology and Innovation Intersect!

Who says you can’t teach old dog’s new tricks?  In this lightning round hot seat style session top restaurant leaders from iconic family dining brands with over 40 years of experience will prove that they can lead with innovation just as much as any new concept! 
The leaders in this session will address some engaging questions about how they are changing the foodservice game (for the better) by using technology to their advantage breaking industry norms to create innovative solutions to combat issues- from supply chain challenges, staffing shortages, 3rd party delivery and more.  Each mini one-on-one interview will provide insightful business practices, leadership advice and unique stories about their innovative path to success.

Speakers:

Senior Vice President and CIO
Golden Corral

Tuesday, September 17 12:45pm – 5:45pm

FSTEC Marketplace

Tuesday, September 17 6:00pm – 9:30pm

Dinner on Your Own

Tuesday, September 17 6:30pm – 10:00pm

Sponsor Tear-Down

Tuesday, September 17 8:30pm – 11:00pm

IFBTA Celebration of Technology

Location: Yellow Ballroom
Presented By:
International Food and Beverage Technology Association (IFBTA)
Wednesday, September 18 8:00am – 11:30am

Registration & Information Desk

Presented By:
Botrista Technology
NCR Voyix
PAR Technology
Wednesday, September 18 8:00am – 2:00pm

Sponsor Tear Down

Wednesday, September 18 8:45am – 9:15am

Breakfast

Wednesday, September 18 9:15am – 11:15am

General Session 

Exclusive Fireside Chat: Yum! Brands Chief Digital and Technology Officer, Joe Park Shares a Sneak Peek into the Future of Yum!’s AI Ecosystem!

Get ready for an engaging and exciting session and hear how the world’s largest restaurant company is leveraging new technologies and AI to elevate the customer and team member experience!  Joe Park will delve into Yum!’s digital transformation journey and share how Yum! developed and is globally scaling its proprietary digital and AI-driven ecosystem in partnership with its franchisees to create easy experiences for customers, streamline easy operations for team members, and harness easy insights through data to enhance the end-to-end QSR experience. From AI-powered drive-thrus to global tech rollouts, Joe will share behind-the-scenes stories, key learnings, and leadership lessons, plus give a preview of the future of AI and data at Yum!. This session is packed with tech insights, innovative strategies, and a dash of Yum!’s secret sauce to keep you intrigued and inspired. You won’t want to miss it!

Speakers:

Editor-in-Chief | Moderator
Restaurant Business

Chief Digital and Technology Officer
Yum! Brands, Inc.

Presented By:
Revel Systems
Intouch Insights 3rd Party Delivery & Technomic Trends Data

A data driven session exploring the current and evolving landscape of technology trends in restaurants.  The Intouch and Technomic team will share data and research from recent studies!

Speakers:

President & CEO | Moderator
Intouch Insight

Empowering the Future of Foodservice: Female Leaders at the Intersection of AI and Hospitality

This inspiring panel discussion will feature exceptional female leaders in the restaurant industry. Women leading AI and technology in foodservice bring unique perspectives and innovative approaches that drive significant advancements. This session will explore the transformative impact of Generative AI, Computer Vision, and other cutting-edge technologies on today’s restaurant scene, from enhancing customer experience to optimizing operational efficiency. Discover how these trailblazing women are shaping the future of foodservice with AI-driven solutions, setting new standards for excellence and innovation, and demonstrating the powerful contributions of women in tech and hospitality.

Speakers:

Head of Global Growth and Strategy | Moderator
RadiusAI

Vice President, Global Architecture, Data and Generative AI
Mcdonald's

Head of Intelligent Automation
Chick-fil-A

Parting Thoughts/Shots with the Restaurant Business and NRN Editorial Teams

They have been scouring the marketplace floor, listening in on all sessions, and interviewing top leaders during FSTEC.  Get the inside scoop and their take on Top Insights, Takeaways and Trends from FSTEC 2024! 

Speakers:

Senior Editor
Nation's Restaurant News

Senior Editor
Restaurant Business

Executive Editor
Restaurant Business

Executive Editor
Nation's Restaurant News

Editor-in-Chief
Restaurant Business

Editor-in-Chief
Nation's Restaurant News