Shaina currently serves as Head of Operations Excellence & Technology at Brooklyn Dumpling Shop where she is responsible for driving exceptional guest experiences and streamlined operations. Prior to her role at Brooklyn Dumpling Shop, Shaina worked in product operations at Meta, most recently working on improving the creator experience at Instagram. Before that, Shaina began her career at Restaurant Brands International in roles across multiple departments including operations standards, technology, performance management, and marketing analytics.
Shaina received her BS in Applied Economics and Management from Cornell University and her MBA from the NYU Stern School of Business.
General Session Speaker
Shaina Himelstein
Head of Operations Excellence & Technology
View SessionsCompany
Brooklyn Dumpling Shop