Deena has over 20 years of experience working with leading QSR and Fast Casual brands, helping restaurants create data-driven marketing and digital strategies to increase customer engagement and improve financial performance. Most recently, Deena was Chief Experience Officer for Papa Gino's Pizzeria and D'Angelo Grilled Sandwiches, two iconic New England brands with over 100 locations in the Northeast. In her role, she oversaw digital, strategic marketing, technology, catering, and guest experience, leading the digital transformation of these legacy brands through the implementation of a new online ordering platform, app, and loyalty experience. Previously, Deena was Chief Experience Officer at Mobivity, providing multi-unit restaurants like Subway, Sonic, and Dairy Queen a platform to increase retention, guest engagement, frequency and spend. Deena was also Chief Client Officer at Zimmerman Advertising, working with restaurant clients such as Papa John’s Pizza, Boston Market, and Firehouse Subs.
Sessions for Deena McKinley
Revolutionizing Guest Engagement: Leveraging Data to Drive Traffic and Sales
Location: Grapevine 2-3Traffic remains one of the biggest challenges facing restaurants. Brands that are effectively leveraging their customer data are unlocking new opportunities to drive growth.
Join our panel of industry experts as they discuss these key topics and more:
- Right now, why is a focus on guest retention is just
as important as new guest acquisition?
- How is targeted, personalized 1:1 guest marketing
BEYOND loyalty programs significantly improving
results?
- How is data providing insights on increasing visit
rates, recovering lapsed guests, more successful
prospecting, and greater ROAS/ROI?
Looking for real solutions that are working in 2024? This session is where you’re find them!
Vice President of Operations & IT
Bruster’s Real Ice Cream
Founder and Chief Strategist
Maverick Marketing Solutions, LLC
Chief Digital Officer
Authentic Restaurant Brands
Vice President, Sales and Marketing
DataDelivers
Deena McKinley
Maverick Marketing Solutions, LLC