Charles is the Chief Revenue Officer at digital guest engagement provider, Paytronix. No matter how guests engage in the dining experience, Charles believes brands can connect with them. That’s why he’s dedicated to helping restaurant and c-store brands generate repeatable revenue by using the best customer experience platform. Calling on his 30 years of industry leadership, Charles leads teams specializing in global sales, strategic alliances, and channel strategy.
Sessions for Charles Gray
Monday, September 16
1:00pm
–
1:45pm
IT Innovation and Building an Unforgettable Guest Experience
Location: Ft Worth 3-4Join us for an insightful discussion on the evolving landscape of IT and technology in the restaurant. In this expert panel, moderated by Paytronix Chief Revenue Officer, Charles Gray, we will explore the world of unified platforms, and their ability to streamline operations and reduce friction. We’ll delve into the transformative impact of AI on daily interactions with customer facing teams, and how innovation in IT can be both opportunities and challenges. Additionally, we’ll share key trends to watch in 2025, providing a forward-looking perspective on the future of IT.
Speakers:
Chief Revenue Officer
Paytronix
Director of IT
Bar Louie
