**CHECK BACK FOR 2011 FSTEC CONFERENCE PROGRAM INFORMATION**
FSTEC 2010 Conference-at-a-glance
Sunday, February 21
1:00 pm – 2:00 pm
FSTEC Welcome Remarks
General Session - Social Media & Foodservice: The 4-1-1 from Operators & Academicians
Sponsored by PAR Technology
2:15 pm – 3:15 pm
Concurrent Breakout Sessions
-Data Security in a Web 2.0 World
-The Extended CRM Application Ecosystem: Value, Risk, & the Future of Social CRM
-Food Production Management Systems
3:30 pm – 4:30 pm
Concurrent Breakout Sessions
-The Future of Business-IT Alignment
-CRM Best Practices Case Studies: Lessons from the Trenches
-Video & Audio Surveillance Technologies
4:45 pm – 6:00 pm
General Session - CIO Panel
Sponsored by Radiant Systems Inc.
6:00 pm – 7:00 pm
Welcome Reception
Monday, February 22
8:30 am – 9:30 am
General Session - Technology for Consumer Faces in Public Spaces
Sponsored by MICROS Systems Inc.
9:45 am – 10:45 am
Concurrent Breakout Sessions
-PCI Best Practices, Case Studies, & Market Trends
-Tech Toolbox for Workforce Management
11:00 am – 12:00 pm
Concurrent Breakout Sessions
-Virtualization Market Trends & Best Practices
-Optimizing Your IT Organization Design Based on Fiscal Realities
12:00 pm – 1:00 pm
Luncheon on the Showcase Floor
12:00 pm – 5:30 pm
Showcase Hours
5:30 pm – 6:30 pm
Networking Reception on the Showcase Floor
Tuesday, February 23
8:30 am – 9:30 am
Keynote Address - Positioning IT to Drive Growth and Differentiation
Presented by Forrester Research Inc.
9:45 am – 10:45 am
General Session - Technology Executives Panel
11:00 am – 12:00 pm
Concurrent Breakout Sessions
-The ROI of Social Media: Customer Service Communities
-Cloud Computing Market Trends & Direction
-Online & Mobile Ordering
-FSTEC Award Winner Panel
12:00 pm – 1:00 pm
Luncheon on the Showcase Floor
12:00 pm – 5:30 pm
Showcase Hours
5:30 pm – 7:00 pm
15th Anniversary Reception & Awards Ceremony
Sponsored by MICROS Systems Inc, PAR Technology, & Radiant Systems Inc.
Wednesday, February 24
9:00 am – 10:00 am
General Session - Where the Wild Tools Are - Unique Foodservice Technology Deployments & What They Yield
10:00 am – 11:00 am
General Session - Hired Guns on IT
11:15 am – 12:00 pm
FSTEC Roundtable Discussions
Presented by the National Restaurant Association's IT Executive Study Group
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